Terms of Service

Welcome to Storyfolk! By accessing or using our platform, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using Storyfolk.

Acceptance of Terms

By accessing or using Storyfolk, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

User Conduct

Users of Storyfolk agree not to engage in any behavior that is deemed inappropriate, including but not limited to soliciting, or engaging in any behavior that is considered bullying, immoral, or unethical.

Content Responsibility

Users are responsible for the content they post on Storyfolk, including but not limited to requests for beta readers, critique partners, writing groups, or paid services. Users agree not to post any content that infringes upon the rights of others, including copyrighted material, or content that violates User Conduct rules.

Professional Services on Storyfolk

Storyfolk offers a marketplace where users can hire professional service providers, such as beta readers, editors, cover creators, and writing coaches.

Marketplace Services Clause

Storyfolk acts solely as a platform to connect users with service providers. Storyfolk does not directly provide these services and is not responsible for the quality, delivery, or outcome of any services. Users are encouraged to review provider profiles and policies before booking services.

Monitoring and Investigations: Storyfolk reserves the right to monitor listings and interactions to ensure compliance with platform standards. Removal of Listings: Service providers with valid complaints, failed deliveries, or violations of these Terms of Use may have their listings removed without notice. Zero-Tolerance Policy: Fraudulent, unethical, or harmful practices will result in immediate removal and banning from Storyfolk. Users are encouraged to report concerns about service providers to Storyfolk at wearestoryfolk@gmail.com.

Payment Processing

All payments for services on Storyfolk are processed securely through Stripe. By making a payment, you agree to Stripe’s Terms of Service and Privacy Policy.

Fees and Taxes: Users are responsible for any applicable taxes or fees. Refunds and Cancellations: Refunds and cancellations are subject to the service provider’s policies. Storyfolk does not guarantee refunds. Users should review provider policies before completing payments. Release of Liability for Payment Issues: Storyfolk is not liable for issues arising from Stripe, such as failed transactions or chargebacks.

Dispute Resolution

Storyfolk encourages users to resolve disputes directly with service providers. Storyfolk may assist in facilitating communication but is not obligated to mediate disputes or issue refunds.

Image Usage

Users agree that any images they use on Storyfolk must be their own work, purchased, or obtained from copyright-free sources. Users are responsible for obtaining the necessary permissions for any images they use.

Risk Acknowledgment

Users acknowledge that sharing their work or hiring service providers involves certain risks. Users are encouraged to protect their work, verify provider credentials, and use Storyfolk's messaging feature for communication.

Security Measures

Storyfolk is committed to providing a safe platform. However, users acknowledge that current security measures are basic and manual. Storyfolk is working on implementing additional security measures in the future.

Indemnification

By using Storyfolk, users agree to indemnify and hold harmless Storyfolk and its affiliates, founders, agents, and employees from any claims, damages, or liabilities arising from platform use or breach of these Terms of Use.

Termination

Storyfolk reserves the right to terminate or suspend access to its platform for any user who violates these Terms of Use or engages in inappropriate behavior.

Modification of Terms

Storyfolk reserves the right to modify or update these Terms of Use at any time without prior notice. Users are encouraged to review these terms regularly for any changes.

Email Notifications & Newsletter

By joining Storyfolk, you consent to receive email notifications and the community newsletter. You can unsubscribe from the newsletter at any time.

Ratings and Reviews

Users can leave ratings and reviews for service providers. Storyfolk may moderate or remove reviews to ensure compliance with User Conduct guidelines.

Prohibited Services

Service providers may not offer services that:

Violate any laws or regulations. Involve plagiarism or unethical practices. Failing to disclose their use of generative AI in their service deliverables. Are deemed inappropriate or harmful by Storyfolk. Storyfolk reserves the right to remove such listings immediately.

By using Storyfolk, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you have any questions or concerns about these terms, please contact us at wearestoryfolk@gmail.com.

Last updated: November 25, 2024